samaritanexports web store FAQ section

We search the world over for the items you see. Some are local to the United States, but many are found through our variety of researchers and buyers. None of the products have been acquired from companies / traders where the local people have been exploited to produce traditional crafts for minimum wage – all the crafts seen on Samaritan Exports, International have been produced from small communities and villages where the making and selling of their traditional crafts has not only provided local artists and craftsmen with a sustainable income but has also given the indigenous population hope of passing on their traditional heritage, culture and traditions to the next generation so that it is not lost.

We guarantee you will be 100% satisfied with your purchase or we will make it right or refund your money.

Generally, give it five to seven days, but we will notify you by email when we ship your item. Also, if there are any delays or issues, we will notify you immediately.

Our preference is Paypal or Google Checkout. However, we also accept money orders and cashier's checks. Please allow additional time when paying by money order or cashier's check, as we do not ship until the check is received. We do not accept personal checks.

We want to ensure you know what you are ordering. We are meticulous in our pictures and descriptions. As well, please feel free to email us with any questions you may have before you order. This will eliminate any confusion or problems.

Giclée (pronounced [ʒiːˈkleɪ] "zhee-clay" or /dʒiːˈkleɪ, from French IPA: [ʒiˈkle]), is an invented name (i.e. a neologism) for the process of making fine art prints from a digital source using ink-jet printing. The word "giclée" is derived from the French language word "le gicleur" meaning "nozzle", or more specifically "gicler" meaning "to squirt, spurt, or spray"[1]. It was coined by Jack Duganne, a printmaker working in the field, to represent any inkjet-based digital print used as fine art. The intent of that name was to distinguish commonly known industrial "Iris proofs" from the type of fine art prints artists were producing on those same types of printers. The name was originally applied to fine art prints created on Iris printers in a process invented in the early 1990s but has since come to mean any high quality ink-jet print and is often used in galleries and print shops to denote such prints.

Once your order has been received it will be dispatched within 5 working days. It will take approximately 10 days to reach an address in Europe and approximately 14 days in the United States. All items will be posted airmail including postal insurance. If an item requested is presently out of stock the customer will be informed that there will be a delay in the order. If the product ordered is produced locally, i.e. in South Africa, there will be a delay of approximately 7 days. If the item is produced in one of the many African country's where we source our products there could be a delay of up to 3 weeks.

We get this question often and there is always concern of getting ripped off. First, make sure you are buying from a reliable seller such as ourselves. Second, research your item well so that you have an understanding of what you are buying. Third, check out our library of articles on our site. We are building an ongoing library to help you be a more informed shopper. You can find the link at: www.samaritanexports.com If in doubt, contact us at info@samaritanexports.com or call at 715.203.4243. We will be glad to answer any questions.

Yes. We work regularly with local artists and craftsmen to show and sell their work online. Please feel free to contact us at info@samaritanexports.com for more information or how we may better serve you. However, we support local artists and craftsmen only.

Yes. We do ship internationally. However, for the sake of standardizing shipping costs, we list only for the United States Mainland. If you wish to have us ship something elsewhere, please email us at info@samaritanexports.com so that we may give you accurate shipping costs.

A sconce is a type of light fixture affixed to a wall in such a way that it uses only the wall for support, and the light is usually directed upwards. It does not have a base on the ground. The word applies both to traditional forms of torch lighting, but also to modern gas and electric light sources affixed in the same way. The etymology of sconce is from the Latin absconsus, and the French esconce. It is a word of many meanings, mostly signifying a covering or protection, or, by extension, that which is covered or protected. Modern electric light fixture sconces are often used in hallways or corridors to provide both lighting and a point of interest in a long passage. Sconce height in a passageway is generally 3/4 of the distance up the wall as measured from the floor to the ceiling, and the distance between sconces on the wall is generally equal to the distance of the sconces from the floor, often alternating sides of the passageway. Sconce size should also be scaled to ceiling height.